Set up a Time-Based One-Time Password (TOTP) for your IRIS Identity account

To add an extra layer of security to your IRIS Identity account — which you use to access Staffology HR and other IRIS products — you can set up any TOTP app. When accessing apps protected by a TOTP app, you need a temporary six-digit code from the app.

Before you begin

Install Google Authenticator or any other TOTP app (Time-Based One-Time Password) app on your mobile.

In these instructions, we will use Google Authenticator, which is available for Android and iPhone.

Set up Google Authenticator

  1. Sign in to your HR software.

  2. In the top-right navigation bar, select your initials/profile picture and choose User Settings.

  3. You are prompted to verify your email address via your email. Select Send me an email.

    The MFA verification email.

  4. Check your inbox for an email containing a six-digit code.

    The email containing a six-digit code.

  5. Enter the code in the field provided and select Verify.

  6. Once verified, a screen opens where you can manage your account, including setting up Google Authenticator.

  7. From the left menu, choose Security methods.

  8. Find Google Authenticator in the list and choose Set up.

    Verify your identity

  9. Choose how to verify your identity: Email or Password.

    • Option 1: Email

      Choose Send me an email.

      In the email, either:

      • Select the link to verify, or

      • Choose Enter verification code and enter the code from the email.

      The link and verification code expire after 5 minutes.

    • Option 2: Password

      • Enter your current password.

      • Select Verify.

  10. On the Set up security methods screen, select Set up.

    Add your HR software to Google Authenticator

  11. Open the Google Authenticator app on your mobile device.

  12. Select Add a code or the plus (+) icon.

  13. Select Scan a QR code.

    The option to scan a QR code.

    If you can't scan the QR code, select Enter a setup key on the app and choose Can't scan? in your web browser.

  14. Scan the QR code with your phone camera, then select Next.

  15. You are asked to verify the code on the app. This happens each time you sign in.

  16. On the setup screen, enter the six-digit code shown in the app.

  17. Select Verify.

  18. After verification, you are returned to the Security methods screen, showing Google Authenticator listed as active.

  19. You have activated Google Authenticator and can now sign in to your HR software.

Signing in to your HR software with Google Authenticator

  1. Go to your HR software sign-in screen.

  2. Enter your Username and select Next.

  3. Enter your Password and select Verify.

  1. On your first sign-in after setup, find Google Authenticator in the list and choose Select.

  2. Open the Google Authenticator app, copy the unique code, return to the sign-in screen, and paste it in the Enter code field.

  3. Select Verify.

  4. Enter your HR password again and select Verify.

  5. You are now signed in to your HR software.